Why sauna and wellness brands sell by quote
A barrel sauna, a commercial heater, or a cold plunge is not a spontaneous add-to-cart purchase. The order often depends on wood type, capacity, electrical spec, delivery access, and freight cost to the buyer’s address. So the buyer emails first: “What would this cost delivered to me?” If your storefront only has a Buy button, that question lands in a personal inbox and turns into a slow thread with no record of who asked, what you quoted, or whether they ever opened it.
ShopQuotes is built for exactly this pattern. It is a CRM for quotes, so you build, track, and send priced offers instead of chasing email chains. Sauna brands like SaunaKits and Premium Saunas use it to run the whole request-to-paid flow inside Shopify.
The request-to-paid flow
Here is how a freight-shipped, made-to-order sale moves through ShopQuotes:
- A visitor clicks a native “Request a Quote” button or popup on your product page. No theme code to edit. You can also hide the price and hide add-to-cart on made-to-order items so buyers request instead of guess.
- The request lands as a real Shopify draft order. All your customer, product, and inventory data is already there.
- You price it: add the freight line, apply a wholesale or trade discount, adjust for wood or heater options, and send a branded Live Quote page.
- The customer opens that page, accepts, and pays through native Shopify checkout. No commission on the order.
Because quotes become draft orders, your accepted quotes flow into Shopify orders and reporting like any other sale.
What matters for high-ticket wellness sales
| Need | How ShopQuotes handles it |
|---|---|
| Buyer wants a delivered price first | Live Quote with your freight and options added |
| Made-to-order, no fixed price | Hide price and add-to-cart, show Request a Quote |
| Long consideration window | Open, click, and conversion analytics on every quote |
| Quotes from your own domain | Send via Gmail, Outlook, SendGrid, Resend, or any SMTP |
| Dealer and trade buyers | Reusable branded templates, PDF quotes, custom quote domain |
Every quote carries open, click, and conversion tracking, so you know when a $6,000 sauna quote was opened and can follow up with timing instead of guesswork. On paid plans you can send from your own email domain, so quotes arrive looking like they came from your brand, not a third-party app.
Starting cost
Launch is free and covers up to 5 Live Quotes, unlimited quote requests, the form builder, hide price and add-to-cart, draft order conversion, and analytics. Grow at $19/mo adds up to 25 Live Quotes, 100 emails/mo from your domain, PDF quotes, branded templates, a custom quote domain, Zapier, and removes ShopQuotes branding. Scale at $49/mo is unlimited Live Quotes and email. Every paid plan starts with a 30-day free trial, billed through Shopify in USD. See full pricing, browse other industries we support, or install from the Shopify App Store.