Industry

Quoting software for promotional products and branded merch on Shopify

Updated July 7, 2026

Short answer

ShopQuotes is a quoting CRM for Shopify stores that sell promotional products and branded merchandise. It adds a native "Request a Quote" button to your storefront, turns each custom decoration inquiry into a real Shopify draft order, and sends the customer a branded Live Quote page they accept and pay for through Shopify checkout, all with no theme code and no commission on orders.

Promotional products rarely sell at a fixed price. A branded tote, an embroidered polo, or a run of custom pens depends on quantity, decoration method, number of imprint colors, and one-time setup. That is why most promo and merch stores on Shopify quote every order by hand. ShopQuotes turns that back-and-forth into a tracked, native workflow.

Why promo and merch orders need quotes, not a cart

Standard Shopify checkout assumes a single price per variant. Custom decoration breaks that assumption. A buyer ordering 250 shirts pays a different unit price than one ordering 25, screen printing carries a setup charge per color, and rush timelines change the number. Publishing a fixed “add to cart” price either overcharges small orders or leaves margin on the table for large ones.

ShopQuotes lets you hide the price and the add to cart button on the products you decorate, and show a “Request a Quote” button instead. The buyer submits their spec (garment, quantity, imprint colors, deadline) through a form builder you control. No theme code, no developer.

From request to proof to paid order

Each request lands in ShopQuotes and becomes a real Shopify draft order, so your quote lives in the same system as the rest of your sales.

StepWhat happens
RequestCustomer submits quantity, decoration, and artwork notes through your form
BuildYou price the order, add setup and proof line items, adjust for volume tiers
SendA branded Live Quote page goes out by email, link, or PDF
AcceptCustomer approves the proof and pays through native Shopify checkout

Because the Live Quote is a hosted page (not a static PDF), you get open, click, and conversion analytics on every quote. You can see whether a buyer opened the quote for 40 shirts before you follow up, which matters when you are juggling dozens of open jobs.

Sending from your own domain

Quotes can go out from your own email domain through Gmail, Outlook, SendGrid, Resend, or any SMTP, so a quote from your shop looks like it came from your shop, not a third-party app. On the Grow plan you can also add a custom quote domain and reusable branded templates, which is useful when your setup and proof terms are the same on most jobs.

Plans for a promo shop

Paid plans include a 30-day free trial, are billed through Shopify in USD, and there is no commission on orders. See full details on the pricing page.

Getting started

Install from the Shopify App Store, pick the decorated products that should show “Request a Quote,” and build your intake form. Industrial and wholesale sellers such as PLG Automation and print shops like Cards-X already run per-order quoting this way.

If you also sell in bulk to distributors and corporate buyers, the wholesale and B2B guide covers volume pricing and account workflows. New to the concept? Start with what a request a quote flow is on Shopify.

Frequently asked

Can ShopQuotes handle setup fees and proof charges on a promo order?

Yes. Each quote becomes a Shopify draft order where you add line items freely, so you can include one-time setup charges, per-color imprint fees, proof approvals, and volume-tier unit pricing before you send the Live Quote.

Do customers pay through the app or through Shopify?

Through Shopify. The branded Live Quote page you send links straight into native Shopify checkout, so the customer accepts the quote and pays there. There is no commission on the order.

Can I hide prices only on my decorated products?

Yes. You choose which products show a Request a Quote button instead of price and add to cart. You can keep standard checkout on stock catalog items and switch to quoting only on custom-decorated products.

Can quotes come from my own business email and domain?

Yes. Quotes can send from your own domain through Gmail, Outlook, SendGrid, Resend, or any SMTP, and the Grow plan adds a custom quote domain plus reusable branded templates so every quote looks like it came from your shop.

Is there a free way to try it on real orders?

The Launch plan is free and includes up to 5 Live Quotes, unlimited quote requests, the form builder, draft order conversion, and analytics. Paid plans add more Live Quotes and email volume and come with a 30-day free trial.

Turn quote requests into paid orders

ShopQuotes is a free-to-start Shopify app for branded, checkout-ready quotes.