Why quotes should come from your own address
When a buyer requests a quote, they are expecting a reply from a person, not a robot. A quote that lands from no-reply@some-app.com looks like an ad. A quote from sales@yourcompany.com looks like the follow-up they asked for. That difference decides whether they open it.
Sending from your own domain does three practical things:
- It gets opened. Buyers recognize your name and address, so the quote does not get ignored or reported as spam.
- Replies come back to you. When the customer hits reply, the message reaches your real inbox, not a dead app address.
- It builds trust. Consistent branding from your quote page to your email tells a B2B buyer you are a real, established supplier.
ShopQuotes turns each request into a real Shopify draft order and sends a branded Live Quote page the customer opens, accepts, and pays through native Shopify checkout. Sending that quote from your own address keeps the whole exchange feeling like your business.
What “verifying your domain” actually means
Domain verification sounds technical, but the idea is simple: you are giving ShopQuotes permission to send email as your business, and you are proving to Gmail, Outlook, and other inbox providers that this permission is real.
Think of it like adding a name to the approved-senders list for your domain. Once inbox providers see that ShopQuotes is authorized, they stop treating your quotes as suspicious and start delivering them to the inbox instead of the spam folder.
In most cases this means adding a couple of small records your email or DNS provider gives you. You do it once. After that, every quote you send goes out clean from your address.
If you connect a personal Gmail or Outlook account directly, ShopQuotes uses that account’s own trusted connection, so there is even less to set up.
Which providers connect
ShopQuotes works with the email tools you already use:
| Provider | Typical use |
|---|---|
| Gmail | Small teams sending from a Google Workspace or personal Gmail address |
| Outlook | Teams on Microsoft 365 |
| SendGrid | Higher volume, dedicated sending |
| Resend | Modern developer-friendly sending |
| Any SMTP | Any other mail service with standard SMTP details |
Pick whichever you already send business email from. The quote goes out from that account, so it matches the rest of your correspondence.
Prefer not to set up email? You have options
Sending from your own domain is optional. If you would rather not connect anything yet, ShopQuotes can also share a quote by link or as a PDF. You paste the link into your own email, WhatsApp, or wherever you talk to the buyer, and they still get the same branded, payable Live Quote.
Every quote carries open, click, and conversion tracking, so you know when the buyer looked at it, whichever way you sent it.
Where this fits in your plan
Sending quotes by email from your own domain, including a custom quote domain and reusable branded templates, is part of the ShopQuotes paid plans. Email sending starts on Grow ($19/mo) with 100 sends a month, and Scale ($49/mo) removes the limit. Every paid plan starts with a 30-day free trial, billed through Shopify, with no commission on your orders. See the full breakdown on pricing.
Ready to try it? Install ShopQuotes: Quote CRM from the Shopify App Store, or contact us if you want help connecting your domain.