Glossary term

Reorder point

Definition

The inventory level at which a new purchase or production order should be triggered to avoid running out before replenishment arrives. It is calculated from lead time and demand rate.

The reorder point is the stock level at which you place a new purchase or production order so replenishment arrives before you run out. It is set from two inputs: how long resupply takes (lead time) and how fast the item sells (demand rate). When on-hand inventory drops to this number, that is your signal to reorder.

How it works

The basic formula is:

Reorder point = (average daily demand x lead time in days) + safety stock

Say you sell 20 units a day and your supplier takes 10 days to deliver. Demand during lead time is 200 units. Add a safety stock buffer of 50 units to absorb spikes or supplier delays, and your reorder point is 250 units. When stock hits 250, you order.

Safety stock is the part most people underweight. Without it, any variation in demand or a late shipment leaves you out of stock before the new order lands.

Why it matters

A reorder point keeps you from stocking out on your fastest movers and from tying up cash in inventory you do not need yet. It turns replenishment into a rule instead of a guess, which matters more as SKU count grows.

Reorder points and B2B quoting

If you sell wholesale or made-to-order on Shopify, demand often arrives as quote requests before it becomes an order. Watching quote volume for a SKU gives you an earlier demand signal than waiting for confirmed sales, so you can adjust reorder points ahead of a large accepted quote draining stock. Quoting a lead time you cannot meet is a common way to lose a B2B deal, so tie your promised availability to real reorder logic. See the B2B quoting glossary for related terms.

Example

An item with 5 units per day demand, a 14-day lead time, and 20 units of safety stock has a reorder point of 90 units.

Frequently asked

What is the difference between reorder point and safety stock?

Safety stock is a buffer that covers demand spikes and supply delays. The reorder point is the trigger level that includes both expected demand during lead time and that safety stock. Safety stock is one input into the reorder point, not a separate trigger.

How often should I recalculate my reorder point?

Whenever demand rate or supplier lead time changes meaningfully. For seasonal or fast-moving items, review quarterly. If a supplier's delivery time shifts, update it right away, since the calculation depends directly on lead time.

Does Shopify calculate reorder points automatically?

Shopify's native inventory tracks quantities but does not compute reorder points for you. You set them manually or use an inventory management app. For B2B sellers, watching quote request volume alongside stock levels gives an earlier demand signal than sales alone.

Turn quote requests into paid orders

ShopQuotes is a free-to-start Shopify app for branded, checkout-ready quotes.